Terms Of Service

Last updated: August 2025

Welcome to Koala Kuddle ("Company," "we," "our," or "us"). These Terms of Service ("Terms") govern your use of our website, products, and services (collectively, the "Services"). By accessing or using our Services, you agree to these Terms. If you do not agree, please do not use our Services.

1. Eligibility

You must be at least 16 years old (or the age of majority in your jurisdiction) to use our Services. By using the Services, you represent and warrant that you meet these requirements.

2. Use of Services

  • You agree to use our Services only for lawful purposes and in compliance with all applicable laws.

  • You may not use the Services in any way that could harm, disable, overburden, or impair our website or interfere with others’ use.

  • We reserve the right to suspend or terminate your access to our Services if you violate these Terms.

3. Accounts (if applicable)

  • You may be required to create an account to access certain Services.

  • You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account.

  • Notify us immediately of any unauthorized use of your account.

4. Purchases and Payments 

  • All prices are listed in AUD$ unless otherwise stated.

  • Payments are due at the time of purchase unless otherwise agreed.

  • We reserve the right to refuse or cancel any order.

5. Intellectual Property

  • All content on our website, including text, graphics, logos, images, software, and other materials, is owned by or licensed to us and is protected by intellectual property laws.

  • You may not copy, distribute, modify, or create derivative works from our content without prior written permission.

6. Third-Party Links

Our Services may contain links to third-party websites or services. We are not responsible for the content, accuracy, or practices of third-party sites. Use them at your own risk.

7. Disclaimers

  • Our Services are provided "as is" and "as available" without warranties of any kind.

  • We do not guarantee that the Services will be error-free, uninterrupted, secure, or meet your specific needs.

8. Limitation of Liability

To the fullest extent permitted by law, we are not liable for any indirect, incidental, special, consequential, or punitive damages arising out of or relating to your use of the Services.

9. Indemnification

You agree to indemnify and hold harmless Koala Kuddle, its affiliates, officers, employees, and agents from any claims, damages, liabilities, or expenses arising out of your use of the Services or violation of these Terms.

10. Termination

We may suspend or terminate your access to the Services at any time, without prior notice, for conduct that we believe violates these Terms or is harmful to other users or to us.

11. Governing Law

These Terms are governed by and construed in accordance with the laws of NSW, without regard to its conflict of law principles.

12. Changes to Terms

We may update these Terms from time to time. The updated version will be posted on our website with the "Last updated" date. Continued use of the Services after changes indicates your acceptance of the new Terms.

13. Contact Us

If you have questions about these Terms, please contact us at info@koalakuddle.com